Updating Basket....

Sign In
0 Items

BASKET SUMMARY

There are currently no items added to the basket
Sign In
0 Items

BASKET SUMMARY

There are currently no items added to the basket

Audiobook FAQs

You can now purchase audiobooks from our website for your PC, smartphone or tablet. All audiobooks come in MP3 format. Please read these FAQs if you have any problems with your files.

FAQ

Can I play it on my smartphone or tablet?

Your files will download in MP3 format, and should work on your PC, tablet, or smartphone.

If you have any problems downloading your audiobooks, please contact bookshop@chbookshop.co.uk.

Back to top

Can I share my audiobooks with other people?

Audiobooks can only be downloaded by one user, a maximum of four times.

Back to top

Can I download my audiobooks on multiple devices?

You can download your audiobooks on a maximum of four devices.

Back to top

How do I find my audiobook download link?

Your audiobook download link can be found:

1. On the checkout receipt page, immediately after your order has been placed

2. In an email sent from orders@hymnsam.co.uk (we will send you two emails - one order confirmation and one containing your download links)

3. In My Account - login with your email address and password

Please note: Audiobook download links can only be used by one user, a maximum of four times.

If you have any problems downloading your audiobook please contact bookshop@chbookshop.co.uk

Back to top

Do I have to download my audiobook straightaway?

No - the download link stays active for 2 years.

Back to top

Can I get a refund for an audiobook?

Once purchased there is no way of returning an audiobook, so we cannot exchange or refund them unless the files are faulty. Please contact bookshop@chbookshop.co.uk if you have any problems downloading your audio.

Note: Unlike print books, audiobooks are subject to VAT. The prices on our website include VAT.

 

Back to top

How do I open my audiobook in iTunes?

Your audiobook will download in MP3 format. Follow the steps below to open it in iTunes.

1. Open iTunes

2. Go to File > Add folder to Library

3. Select your downloaded files

They will be added to your iTunes Library. To edit your files, right click on them in iTunes and select 'Edit audiobook info'.

Please contact bookshop@chbookshop.co.uk if you require further assistance. 

Back to top

Friends Scheme

Our online book club offers discounts on hundreds of titles...