App FAQ

1. Download the app from the App Store (Apple devices) or from Google Play (Android). To find the download link for your app click on its icon at the top of this page. 

2. Open the app and go to the main menu.

3. Go to "Subscriptions" or "Account" and choose to sign in to hymnsam.co.uk.

4. Enter your Hymns Ancient & Modern account details - this will be your email address and the same password you use to log in to this website (reset your password here)

You can purchase subscriptions to selected apps from this website. To find out more about each app click on its icon: 

Daily Prayer	Hymns Ancient & Modern	Lectionary	Reflections for Daily Prayer	Sunday Worship	Time to Pray

NB We are sorry to say that due to an issue with Google Play, direct purchase of our app subscriptions are currently unavailable via the Google Store. You can still subscribe directly via this website with a HAM account. See our FAQ section below on how to do this.

Our apps are compatible with the following mobile operating systems:

Lectionary: iOS 13.0 / Android 11.0

Daily Prayer: iOS 9.0 / Android 4.4

Reflections for Daily Prayer: iOS 9.0 / Android 4.0

Time to Pray: iOS 11.0 / Android 5.0

Sunday Worship: iOS 9.0 / Android 4.4

Hymns Ancient & Modern: iOS 13.0 / Android 8.0

Subscriptions purchased from this website give access to the full version of the app for 12 months. For apps which feature Bible readings this includes access to the readings in the NRSV.

Basic subscriptions (with online-only access to content) are available as in-app purchases in the Lectionary and Sunday Worship apps.

All subscription types allow you to use the app on up to 5 devices (Apple, Android or both). 

A full subscription to the Lectionary or Hymns Ancient & Modern also allows you to use the matching web app on a computer. 

Signing in to one of our apps using a Hymns Ancient & Modern account allows you to share your subscription across multiple devices.

You may already have a Hymns Ancient & Modern account - if you have made a purchase from this website, for example. You can reset your password here.

To set up a new account click on "Sign in" at the top of the page.

Starting with the phone or tablet you used to buy your subscription, follow these steps for each device you want to use:

1. Open the app and go to the main menu.

2. Go to "Subscriptions" and choose to sign in to hymnsam.co.uk.

3. Enter your Hymns Ancient & Modern account details (your email address and the password you use on this website).

Your subscription can be used on up to five devices - simply log in to each one using your Hymns Ancient & Modern account details.

Subscribers with a full Lectionary app subscription can access the Lectionary website, which is compatible with smartphones, tablets and computers with internet access.

Open the website:
https://common-worship-lectionary.netlify.app/

Sign into the app using your Hymns Ancient & Modern account. You may need to refresh the page when signing in.

If you do experience problems using the website, please send a support request: open the main menu (top-left button), go to "About this app" and select the option to 'send a formatted support email'.

If you purchased your Lectionary app subscription from Apple or Google Play (an in-app purchase):

1. Create a Hymns Ancient & Modern account, if you do not have one already. 
To set up a new account click on "Register" at the top of this web page.
If you already have an account but cannot remember the password reset your password here

2. Open the app on your smartphone/tablet and sign in using your Hymns Ancient & Modern account: go to the menu, tap on "Subscriptions" and choose to sign in to hymnsam.co.uk. This will link your subscription to your Hymns Ancient & Modern account.

3. Sign into the web app using your Hymns Ancient & Modern account.

There are a few simple solutions you can try before getting in touch:

• Check you have the most up-to-date version of the app in the App Store/Google Play
• Make sure you are logged in to the App Store/Google Play account that you used to purchase the subscription. Check the subscriptions linked to your account: for iPhone/iPad or for Android phones and tablets
• Try restarting your device

If this does not fix the problem please submit a support request from within the app:

1. In the main menu tap on "About this app"

2. Tap the first link: "please use this link for additional help and support"

3. Send the email with a description of the problem, this will help us troubleshoot the issue.

This depends on where you purchased your subscription.

If you purchased a subscription from this website: email subs@hymnsam.co.uk 

If you purchased a subscription from Apple (from within the app on your iPhone or iPad): follow these instructions from Apple 

If you purchased a subscription from Google Play (from within the app on your Android smartphone or tablet): follow these instructions from Google